Frequently Asked Questions
Frequently Asked Questions
Everything you might want to know
How do I care for my crochet items?
Most pieces are best hand-washed in cool water with mild soap, then laid flat to dry. Each order includes a care card with specific guidance.
Can I request custom colors or sizes?
Absolutely! Visit our Custom Orders page to share your vision — colors, size, yarn type, and deadline. We will reply with a quote and timeline.
How long do custom orders take?
Typically 1–3 weeks depending on complexity and our queue. Rush options may be available — just ask when you submit your request.
Do you offer gift wrapping?
Yes, every order arrives beautifully packaged and ready to gift. A handwritten note can be added at checkout in the shipping notes.
How do loyalty points work?
You earn 1 point for every $1 spent on completed purchases, up to 10 points. Redeem your points for free crochet projects from your account page.
