CozyYarn respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to visitors and customers of our shop and any custom domain we operate.

Information we collect

When you create an account, place an order, or submit a custom request, we collect your name, email address, and shipping address. Payment details are processed securely by our payment provider (Stripe) and are never stored on our servers. We also collect order history, wishlist items, and loyalty points so we can provide the services you signed up for.

How we use your information

We use your information to process orders, communicate about your purchases, send order and shipping updates, personalize your experience, and — only if you opt in — send our newsletter. We never sell your personal data to third parties.

Cookies and analytics

We use essential cookies to keep you logged in and to remember your shopping cart. We may use analytics to understand how the shop is used so we can improve it. You can control cookies through your browser settings.

Your rights

You can access, correct, or delete your personal data from your account page, or by contacting us. You may unsubscribe from the newsletter at any time using the link in any email.

Contact

Questions about this policy? Visit our Contact page and we will be happy to help.