Your happiness matters to us. Because every item is handmade, slight variations are normal and part of the charm — but if something isn't right, we will make it right.

Ready-to-ship items

Unused items in original condition can be returned within 14 days of delivery for a full refund or exchange.

Custom orders

Custom-made pieces are final sale, since they are created just for you. If your custom order arrives damaged or not as described, contact us within 7 days and we will repair or replace it.

How to start a return

Visit our Contact page with your order number and we will guide you through the process.